Squeezing Every Last Dollar From Your Home Sale
A Special Report Prepared By Bob & Sherri Fales

Here Are Vital Tips And Strategies On How To Make The Most Of Your Investment When You Prepare to Sell Your Home. Read This Report And Maximize Your Return On Your Investment.

The 'secretto making top dollar when you sell your home isn't really a secret at all'we've been 'revealingit to our clients for years. But because it involves a lot of discipline and elbow grease, many people decide to cut corners. And that's when the price you could command begins to drop.

Do not be one of those people. During our years in real estate, we've seen countless examples where well-considered, well-placed investments of time and a little money have dramatically improved the sales price and increased the speed in which a home has sold.

Our report will show you how even minor home improvements can substantially improve the value and marketability of your home.  In today's economy, there are no guarantees that you will recoup what you spend to improve the value of your home'all the more reason it's important to pick the right investments.

But even when you don't recoup all the money you invest to upgrade, many improvements can give you an important edge over other homes on the market. And the failure to make some improvements can leave you at a distinct disadvantage as buyers compare your home with the competition. Believe us, we've seen it happen time and again.


Spend time before you spend a dime

Unless your home is in mint condition or you're selling it as a 'fixer-upper,there's probably a long list of repair or remodeling projects to consider. These can range from relatively simple jobs, such as painting a bathroom, to more complex room-addition or remodeling projects.

In considering any home improvement project, you need to ask yourself a couple of questions: Why are you doing itIs it work that really needs to be done'a paint job or replacing a leaky roofOr is it an amenity you'd like that you think might appeal to a potential buyer'a hot tub or home office addition, for example. Will it add value to your home, or have no impact at allOr will it make your home more difficult to sell'

Some investments'like painting and yard work'involve relatively little cash outlay and yet return many times your cost. Other improvements that you think add value have no significant impact. Adding a swimming pool is a good example. Besides the hassles of maintenance, a pool can reduce your home's appeal among families with small children because of safety concerns.

Some investments'like painting and yard work'involve relatively little cash outlay and yet return many times your cost.


Planning is everything

If there's one piece of advice I would give every homeowner regardless of the circumstances, it's this: Plan first, then do. Careful planning on your part is a prerequisite to undertaking any home improvement project, major or minor. In fact, the quickest way a 'minorproject balloons into a major one is when you haven't thought things through in advance. I've seen more people get in over their heads because they didn't think things through before starting work.

Whether you hire someone or do the work yourself, expect to spend more time and money than you initially anticipate. But by choosing well, you can ensure that the work you do adds the greatest value at the lowest cost.

Be methodical. Try breaking your list into 'exteriorand 'interiorprojects, then break it down further by room or outside area. Decide which projects you're going to take on yourself and which will require outside help, and then do a rough cost estimate for each job.

One rule of thumb to keep in mind is that if you do the work yourself, you'll probably recoup more than what you pay out for some improvements. You can probably save anywhere from 10 to 30 percent by removing hired labor from the equation. On the other hand, you might pay more for work done by professionals, but the improvements can speed up the sale of your property.

The quickest way a 'minorproject balloons into a major one is when you haven't thought things through in advance.

Whether you should tackle the work yourself or hire professionals depends on several things. Do you have the timeCan your friends or relatives help you, or are you going to do it all yourselfHow skilled are you and your helpers in the task at hand'

You may decide to split the job'the contractor does the major work and you do the finishing. Doing at least some of the work yourself can still save you money. Whatever you do, the key lies in doing it well. If that means hiring a professional, do it. A poorly done job can do you more harm than good.


Now let's take a look at some projects you might consider, beginning with some simple steps that can reap huge dividends.

Catch 'em at the curb

'Curb appealisn't just catchy real estate jargon. It recognizes the fact that many buyers form their first, and often strongest, opinions before they step out of the car. Remember, buying a home is first and foremost an emotional commitment, especially for first-time home buyers. You may have a long list of logical reasons your home is a good catch, but a buyer is reacting emotionally to what he or she is seeing.

Knowing this, you can use a buyer's emotions to your advantage. First, take a good, hard look at the first impression your property makes. What do people seeIf it's flaking paint and an unkempt yard, they may be seeing a home that needs a lot of work.

Many buyers form their first, and often strongest, opinions before they step out of the car.


Here are some investments in your home's exterior that we've found through firsthand experience can pay huge dividends:


It should come as no surprise that surveys show that painting the exterior of your home results in the greatest return on time and money invested when compared to other improvements done for selling purposes. An investment of $1,000-$2,000 can mean adding $3,000-$4,000 to your asking price. And if you can do a good job yourself, your profit is even greater.

Even if your home doesn't need the full treatment, check the trim around windows and doorways for cracking or peeling, and do any necessary touch-up work.


Another key first impression is made by the grounds of your home. If you can improve the attractiveness of your landscape without spending a lot of money, you can add a good 5 to 10 percent to the value of your home.

Minimally, you should prune existing trees, shrubs and bushes, clean out dead plants and weeds from flower beds and replace them with colorful flowering plants. Because landscaping can become a high-maintenance headache if not done carefully, choose hardy perennials that require minimal care.

If you have a damaged lawn, you may need to take additional steps. The easiest step is to repair damaged sections with new sod. While seeding is cheaper, it won't produce grass overnight. A good patch job can make for a great quick fix.

Other lawn problems'dead areas due to lack of sunlight or a tree's root system'can be solved by planting ground cover or creating additional flower beds.

Like a new paint job, a relatively inexpensive upgrade of existing landscaping can bring far greater returns than what you spend. But don't do anything that would be deemed excessive by neighborhood standards. The idea is to make your home more attractive, not stand out as an oddity.

If you can improve the attractiveness of your landscape without spending

a lot of money, you can add a good 5 to 10 percent to the value of your home.


The driveway

Because it's big, dark, and usually takes up a significant portion of the property in front of your home, a driveway can affect a buyer's first impressions. If yours is in good condition, make sure you keep it swept and neatly edged where it meets the lawn. If yours is cracked, buckled or oil-stained, fix it. Patching concrete can be a problem because matching color is difficult; tar and asphalt are relatively easy to match. Whatever you do, be careful you don't create a bigger problem through quick-fix solutions'use high-quality patching materials and sealers.


Decks and patios

These can be popular additions that add value, especially with smaller homes, because they add living space. But make sure that whatever you do is consistent with your home's architectural style and integrates well with your outdoor areas.

The garage

If your garage has that rough, unfinished look, consider drywall and matching switch and outlet plates. At a minimum, make sure all switches and outlets work. And give everything a good cleaning.


Don't neglect the minor details

It's often the little things that really stand out. If your mailbox is in poor shape, replace it. Varnish or repaint your door if it needs it. A door knocker and brass kick plate can also be a nice addition. Spruce up the entryway with new light fixtures, potted plants and other decorative touches.

With the exception of adding a deck or patio, most of the steps I've touched on here can be accomplished in relatively little time and without a lot of money. But the difference in the impression your home makes on prospective buyers will be dramatic.

Ironically, some of the big-budget items you might consider spending your money on will do little to enhance the marketability of your home. Aluminum siding, for example, is prized by some and loathed by others. Hot tubs may or may not appeal to potential buyers. Watch out for changes that you may find appealing but end up limiting your home's appeal to others.

Besides swimming pools, other investments you probably won't see a return on are tennis courts and automatic sprinkler systems. Unless they're for your own enjoyment, don't waste your money.

One major expense you may have to consider is a new roof. But if you think you can pass the cost along to a buyer, forget it. Everyone expects a good roof, and they're not going to pay extra for it. And a roof in poor condition can kill a deal quickly.

Ironically, some of the big-budget items you might consider spending your money on will do little to enhance the marketability of your home.

One major expense you may have to consider is a new roof. A roof in poor condition can kill a deal.


Making the best second impression

As with the exterior, we've found that there are plenty of interior tricks to punch the right emotional buttons in prospective buyers.

In all rooms, certain minimum standards should be met:

These Are The Minimum Standards:

  • Make sure all plumbing and electrical systems are in good working order
  • Repair cracks in the wall
  • Paint'as is the case outside, a fresh coat of paint throughout the house will more than pay for itself
  • Remove wallpaper
  • Replace missing molding
  • Replace cracked or broken window glass
  • Make sure window and door hardware match
  • Install new floor coverings
  • Install new light fixtures
  • Make sure switch and outlet plates match from room to room
  • Upgrade insulation in drafty or hot rooms

As is the case outside, a coat of paint can literally make the difference between a sale and no sale. Be sure to stick to neutral colors'white or off-white. It tends to make everything look new, clean and bright.

Be sure to paint everything: inside closets, cabinets, pantries, etc. If a prospective buyer opens a door and sees dirty walls or shelves, you've just wasted the advantage you had gained by painting in the first place.

Like paint, new carpeting should also be in a neutral shade. This helps buyers visualize their own furniture in your home.

Wallpaper, like wall colors, makes a personal statement about the owner's tastes. Remove it. Buyers want to visualize what they would do with your house, and wallpaper gets in the way of their dreaming.

Many buyers value good wood floors, so sand and refinish yours if they can be restored. Otherwise, you might consider new flooring. If your home is short on storage space, consider how you can add shelving, cabinets or other storage systems to remedy this deficiency. You may also consider replacing windows and doors with more energy-efficient models.


Taken individually, each of the above improvements may not seem like much. But you'll find that the cumulative effect of fixing even relatively minor problems will be dramatic. A crack in the wall, a carpet stain or a light switch that doesn't work can send a negative signal that results in the loss of a buyer. We've seen it happen.

A crack in the wall, a carpet stain or a light switch that doesn't work can send a negative signal that results in the loss of a buyer.


Now let's take a closer look at improvements on a room-by-room basis, starting with your two most important rooms.

Kitchens and bathrooms have long been the top two remodeling projects, and you can expect them to remain so for years to come. They are the rooms that most consistently make or break a sale. A new or updated kitchen, a sparkling bathroom'these are features that help to sell a home.


The kitchen

 If you can get away with a remodel rather than a new kitchen, do it. Because the kitchen is so important, sellers sometimes over-improve them to the point where there is no chance of recouping their investment when they move. Don't fall into this trap.

Add a new coat of paint, refinish the cabinets and counters, change drawer pulls and handles, install new appliances, put down a new floor'but don't gut and start over if it isn't necessary. When adding new appliances, be aware that many buyers consider brand name to be an important factor.

If you don't paint everything, at least repaint the ceiling bright white. You'd be surprised how much it can lighten up the room. Another great way to brighten a kitchen is to add a skylight.

If you do choose to put in a new kitchen, keep in mind what sells. Buyers are looking for lots of cabinets and counter space, new appliances, and an easy flow between the sink, food prep areas, stove and refrigerator. Think sunny, spacious and clean.

Because the kitchen is so important, sellers sometimes over-improve them to the point where there is no chance of recouping their investment when they move. Don't fall into this trap.When you do make changes to your kitchen, think sunny, spacious and clean.


The bathroom

New fixtures, wall tile and flooring can make a big difference. If the bathtub is in poor shape, you can replace it, but a less expensive option may be to re-enamel it. If you keep the old tub, at least regrout and recaulk it. A good bathroom remodel or expansion can easily return more than 100 percent of its cost when you sell.

If you're feeling ambitious, adding a half-bath or second bath to a one-bathroom house is another option to consider, space allowing. Whatever the family size, one bathroom never seems adequate to most people.

A good bathroom remodel or expansion can easily return more than 100 percent of its cost when you sell.



For most people, the master bedroom is the third most important room in the house. If you have a large home with four or five small bedrooms and the floor plan allows for it, you might consider combining two rooms into a master bedroom. If you have a two- or three-bedroom home and a decent-sized lot, you might consider adding another bedroom.


Trends to watch

A more recent hot remodeling trend is the 'great room'combining the kitchen, dining and family room into one larger living area. While lagging behind kitchen and bath remodels, it is definitely a trend on the rise. Living rooms, family rooms and formal dining rooms, on the other hand, are diminishing in popularity.

A home office is another room that is rising in demand and interest.  With more home-based businesses and more companies allowing employees to telecommute, more people are looking for office-ready space in their homes. A recent survey conducted by Builder magazine found that nearly a third of buyers in their 20s, 30s and 40s plan to use a room as a home office. Other rooms that are showing up on more buyerswish lists are exercise and media rooms.

Questionable projects include fireplace additions and installation of elaborate security systems. You can find professionals who will argue for and against both of these projects. But with concerns about home safety on the rise, security systems appear to be moving into the 'desirablecolumn.


Many of these projects are relatively inexpensive and will easily pay for themselves. With some projects, you may not recoup your investment, but you will have removed impediments to a sale. If you don't take care of things like leaky plumbing, drafty windows or outdated light fixtures, you're giving a buyer ammunition to use against you during negotiations.


Home improvement "don'ts"

There are several things you can do that can actually lower the value of your home or make it more difficult to sell. Here are a few rules to keep in mind:


Do it well, or don't do it at all

You may be tempted to do a lot of work yourself to save money. That's fine if you know you can do a good job. But if doing it yourself means a sloppy paint job or bubbles in the vinyl flooring, then I suggest hiring a professional. Hiring an expert can often be cheaper and faster in the long run. This is especially important when dealing with electrical systems or plumbing problems.


Don't over-improve

Any project that raises your home's value by more than 20 percent above similar homes in your neighborhood should be reconsidered. The reason is simple. Say your home is typical in a neighborhood of $100,000 homes, and you make $50,000 in improvements. Buyers looking for a $150,000 home are looking in neighborhoods where that is the norm, not the exception.

Any project that raises your home's value by more than 20 percent above similar homes should be reconsidered.


Don't plan on moving soon if you're spending a lot

You probably won't recoup your investment if you plan to move in less than two years. If you plan to move sooner, spend less money and focus your efforts on the most egregious problems. For example, turn a bad kitchen into a decent one rather than a chef's kitchen.

Don't make unique improvements

Sure, you may love the built-in bookcases on every wall of your guest room, but prospective buyers will probably view them as a nuisance to tear out'which means they'll be less willing to meet your price.  Also, avoid remodels that make unusual use of a particular room. Anything that limits flexibility will limit interest in your home.


Don't create a mess

Make sure your floor plan will make sense when you're done. Be careful not to make changes that impede the natural flow of the house'closing off halls, doorways, etc. Room additions in particular are often done very poorly. If it looks like something tacked on to the original house, don't do it. Adding a bedroom whose only connection to the rest of the house is through another bedroom should also be avoided.

As you can see, squeezing every last dollar out of your home sale can be a fairly involved process. But when you consider the end result'a quicker sale and top dollar for your efforts'I think you'll find that a few well-chosen home improvements are worth both the time and money.


Please feel free to call us if you would like further explanation on any of these topics, or if you have any real estate questions at all. We simply see our mission as striving to be as helpful as we possibly can to area home owners. We hope this special report provides the information you need to be an informed home seller.

  • "Nora is a gift in the hectic world of real estate and we truly could not have navigated the home buying process without her. This is the third time we have used Nora as an agent and she has become like family. When we looked at houses she had a keen attention to detail, noticing things we would have typically overlooked! Sincerely"

    Terre Hampstead, MD

  • "Sherri just handled the sale of our long time home. She made a daunting process easier and manageable. Her calm counsel and years of experience are a wonderful combination to have in a realtor. We highly recommend Sherri to anyone looking to sell or buy their home in the area. Sincerely"

    Rick & Heather Wolfe Hampstead, MD

  • "Mercedes from day one was great! Through the whole process she explained everything and knew what needed to happen next. She is very knowledgeable in the market. I switched from another agent and it was like night and day the difference. I truly appreciate all her hard work and making this process less stressful!"

    Cody BTestimony for Mercedes Brooks

  • "Sherri did a super job selling our house. We took every word of advice she gave us about how to prepare and stage our home resulting in a very quick sale. Our buyers were especially impressed with the video taken of the interior of our home. She is a thorough professional who understands the local real estate market and helped us sell in record time even though we listed in the dead of winter. We highly recommend Fales Realty to all prospective clients."

    Dennis & Cathy -

  • "Sherri assisted us in selling our house after having had another agent from a different agency for a year prior who was less than satisfactory and unsuccessful in selling the house. Sherri & the Fales Realty team is great. Sherri is masterful at telling you what you need to do to sell your house and isn't afraid to address the difficult obstacles, issues and deficiencies of the property that some property owners prefer not to deal with or talk about. I've been involved in several home sales over the years and Sherri is one of the best agents I've worked with. I would highly recommend her to any seller."

    Darryl -

  • Penny is Awesome. She helped us buy our first lot in 1985...WOW 35 years ago! listed and sold 3 of our homes through the years!

    Terry C. -

  • "The entire Fales Realty Team were so easy to work with when selling our Hanover, PA home. Sherri is friendly and easy to talk with. Her knowledge both as a Professional, and her experience as a buyer/seller herself, were very apparent in all my interactions with her. For me, Communication was extremely important and the Fales Team kept us completely informed, explaining each step. They truly walked along side us through the entire process. I highly recommend checking their website FalesRealty."

    Darryl testimony for Sherri Fales

  • "Working with FALES REALTY was a breath of fresh air in comparison to the large realty companies. Everyone was very friendly and efficient. My inquiries were answered in a timely manner. I was kept informed of what was happening at all times and someone always seemed to be available when I needed them. Sherri Fales did an amazing job of negotiating a great deal for me even though the seller was out of the country during the process. She is exceptionally caring and knowledgeable so I always felt like I was in good hands. I wouldn't hesitate to recommend FALES REALTY to anyone looking to buy or sell a home."

    C. Dryden testimony for Sherri Fales

  • "Sherri was wonderful to work with and everyone at Fales Reality was always helpful. We sold our home in less than 24 hours and Sherri was very helpful with the purchase of our new home. I would highly recommend Fales Realty!"

    Lisa testimony for Sherri Fales

  • "Over the past three years, Mercedes helped me purchase two homes and sell one. Her exceptional work ethic, expertise, and business savvy continually impressed me. I can't imagine a more attentive, competent realtor. I wholeheartedly recommend Mercedes Brooks to anyone looking to buy or sell their home."

    Kelly testimony for Mercedes Brooks

  • "Sherri is amazing to work with! She is very knowledgeable and worked hard to get us the best deal on our dream home. She is always pleasant and a phone call or text away. I would not use a different realtor. I know many of her clients and I have always heard how wonderful of a realtor she is!"

    Brian and Jessica -

  • "We have worked with Mercedes on two different occasions. She was extremely helpful when we purchased our townhouse as a first time homeowner and we returned to her when we were ready to sell to purchase our second home. She has extensive knowledge of Carroll County, was patient, was very responsive to questions, and went above and beyond to make the experience one that was not stressful. We highly recommend Mercedes should you be looking to sell or purchase your home."

    Brad & Trish testimony for Mercedes Brooks

  • "Our experience with Mercedes from start to finish was wonderful. She is professional and responded immediately to questions we had about the process. We truly felt as though she was working in our best interest. Mercedes took all the thinking out of the process for us and we couldn’t be happier with the level of service she provided."

    - testimony for Mercedes Brooks

  • "Sherri Fales and her team were able to help us sell our home in record time. Thanks to Sherri's advice and guidance we literally had a great offer as soon as it went on the market. It was a pleasure to do business with Sherri. She is honest, straight-forward and always very responsive which is exactly what you need when you have a house to sell. I would recommend Sherri Fales and Fales Realty to anyone who is looking for a real estate professional in Carroll County."

    - testimony for Sherri Fales

  • "Sherri, Bob and Carol were an outstanding real estate team for the sale of our home in Maryland. Preparation & Staging: They gave us great advice for best preparation of our home for the sale. They went beyond the 'declutter' advice, and were sensitive to our decorating instincts. Marketing: The write-up and pictures were honest and well worded. Strategy: They clearly knew the market and helped us understand the best pricing strategy in order to maximize the exposure. Integrity: I knew that they were on our side. But I also knew clearly their values included honesty and transparency. Process: They were very responsive during the process, advising us on the paperwork, and assuring us as we moved through the negotiation and inspection process. I'd hire this team in a minute."

    Del and Andee testimony for Sherri Fales

  • "Sherri and her team know Hampstead, Manchester, and Carroll County in general through and through. She is a seasoned professional who goes the extra mile in doing what she can to help, coach, and walk you through the selling and buying process. Would certainly use Sherri should we ever need to move again - just hopefully not anytime soon since she helped us find our forever home!"

    Ian & Rebecca testimony for Sherri Fales

  • "Sherri made honest, professional recommendations on what was needed to be done to sell my home, and her recommendations were right on target. The house sold within three days with three offers. I highly recommend her for anyone selling their house."

    Suzannetestimony for Sherri Fales

  • "Sherri made our first home buying experience amazing! She's a low-pressure, here-to-help you kind of agent which made the process so much more comfortable than we could have imagined! She knows the area very well and was extremely honest and helpful."

    Abbi testimony for Sherri Fales

  • "Sherri is very honest and is very hard working at getting the best price for you on your property or home. She knows the Realtor's State Business better than anyone I have ever met. She's also very helpful with suggestions, and improving your home so you can get the best price for it as well. She sold our house in less than a month on the market. She was highly recommended to us by a friend. We have Realtors in the family, but wanted a complete stranger selling the house for us. So we now highly recommend Sherri to anyone we know, who needs or wants to sell or buy any home or property. We tell them she is the best."

    Larry and Frantestimony for Sherri Fales

  • "Sherri is the ultimate agent! While being completely professional and knowledgeable, she is also very warm and caring and really works hard for you to get the best price and conditions for an effortless sale. Our home was a unique older home that needed a few things for the sale to go through, and Sherri had a lot of resources of companies to get the work done at a great price. We would totally recommend Sherri to sell your home. She’s the best in the business! Thank you Sherri for seeing us through this sometimes stressful time!"

    Betty & Rick testimony for Sherri Fales

  • "We worked with Mercedes to sell our townhouse and buy our forever home. She was amazing every step of the way. She is very knowledgeable, always easy to get in touch with, always on top of everything, very efficient, she has great attention to detail and was extremely professional as well as friendly. We worked so closely with her it seems as if she's a part of the family now!"

    Larry and Frantestimony for Mercedes Brooks

  • "Mercedes is the hardest-working realtor I've ever met. She is extremely knowledgeable during all parts of selling and buying a home. I am very grateful to have had her assistance and guidance."

    - testimony for Mercedes Brooks

  • "Sherri was very professional and extremely helpful in getting my dad's property on the market. This was our first time selling a home and my wife and I chose Fales Realty because of their knowledge of the local area and the positive feedback we received from others that had previously dealt with Fales. Sherri took the stress out of a very stressful situation. Sherri encouraged us to have the house ready by early March when buyers start looking for homes. A week prior to the house going on the market, Sherri put a "coming soon" picture in our local free paper and because of that the house sold in one day. We were very impressed with the quality of the pictures taken of the house. My wife and I plan on using Fales Realty again in the future. My wife and I highly recommend Sherri and her team at Fales Realty."

    Ed & Brendatestimony for Sherri Fales

  • "Buying and selling at the same time can be hectic, but Sherri helped make this process as smooth and transparent as possible. She facilitated the process from start to finish and was happy to answer all of our questions. There is no one more responsive and knowledgeable! We truly appreciated her open and honest approach in both selling are current home and helping us find a new one. We would recommend her to anyone who is even thinking about buying or selling their home. "

    Dave & Chrissy testimony for Sherri Fales

  • "Mercedes is excellent to work with. I recently purchased my first home with her and I'm so glad I did. She really understood my needs and preferences in a home. She was always on time, ready and prepared to answer any question I had about the property, community, AND county. Mercedes made sure that I understood each step of the home buying process, she always had an open line of communication with me. When it came down to submitting an offer, she worked quickly and diligently to ensure I had a fighting chance... and I did! My offer was accepted the first round! I would absolutely refer anyone and everyone to work with Mercedes. She's warm and friendly and a true professional; she'll take care of you like family."

    Julie testimony for Mercedes Brooks

  • "Working through the sale process with Mercedes was a delight. She is well versed in all the aspects of listing/selling a home, to include staging the home to show its best attributes. She was always sensitive to our time and worked efficiently to coordinate the required inspections and maintenance items. She kept our best interests in mind through the entire sales cycle and her integrity and honesty were never in question. I will be recommending her without hesitation to any friend or acquaintance in need of a realtor. "

    Dennis and Myrna testimony for Mercedes Brooks

  • "Mercedes is the hardest-working realtor I've ever met. She is extremely knowledgeable during all parts of selling and buying a home. I am very grateful to have had her assistance and guidance."

    Bryan & Denise testimony for Mercedes Brooks

  • "Sherri met with us 6-Months before we listed the house with her and she suggested things we could do to make our home more appealing to potential buyers. When we were presented a contract from an inexperienced agent, Sherri worked with her through the entire approval and sales process right up to closing. If I were selling property in the area, I would not hesitate to list it with Sherri Fales."

    Ray testimony for Sherri Fales

  • "The most outstanding realtor I have ever had the pleasure to work with! I would highly recommend Mercedes to anyone looking for a great home buying experience! I would give her 10 ?? If I could!"

    Debbie H.testimony for Mercedes Brooks

  • "Penny Wilson was a pleasure to have as my real estate agent. I recently sold my condominium, and Penny was quick to respond to any questions, and kept me well informed throughout the sales process. She is a dedicated professional, pays attention to detail, and has a deep understanding of the market. If you're looking for a real estate agent, I recommend contacting Penny Wilson to discuss your options."

    Michael K. testimony for Penny Wilson

  • "We have nothing but great things to say about Ms. Penny Wilson! She is a top notch realtor, who always shows up on time, prepared and goes the extra mile to make sure things go smoothly. We have used her on several occasions and will continue to employ her services in our future real estate endeavors. Highly recommend!"

    Michael and Deborah S. testimony for Penny Wilson

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